Privacy Policy

RoTrades ("we", "us", "our") provides analytics, monitoring, and tooling related to Roblox limited-item trading. This Privacy Policy explains what information we collect, how we use it, and what choices you have.

1. Information We Collect

We may collect and store the following information:

• Account information - such as your email address and password hash when you create a RoTrades account.
• Authentication data - such as your Roblox account ID and username when linked through Roblox OAuth, and your Discord account ID and username when linked through Discord OAuth.
• Security and session data - such as login timestamps, IP address, browser or device signals, and session-related information used to help secure accounts and prevent abuse.
• Usage data - such as pages visited, features used, and general diagnostics or analytics data relating to the operation of the service.

2. Information We Do Not Collect

RoTrades does not collect or store:

• your Roblox password;
• your Roblox cookie;
• your Roblox security token.

If you link your Roblox account, authentication is handled through Roblox OAuth rather than by asking for your Roblox credentials directly.

3. How We Use Information

We use collected information to:

• create and manage user accounts;
• authenticate users and maintain sessions;
• link Roblox and Discord accounts;
• provide inventory, leaderboard, analytics, and related site features;
• detect abuse, prevent fraud, and protect the security of the platform;
• analyse login behaviour, such as approximate location or device patterns, to detect suspicious activity and protect user accounts;
• monitor performance, debug issues, and improve the service;
• comply with legal obligations and enforce our Terms of Service.

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases, where applicable:

• it is necessary to provide the service you requested;
• it is necessary for our legitimate interests in operating, securing, and improving RoTrades;
• it is necessary to comply with legal obligations.

Where we rely on legitimate interests, we consider and balance any potential impact on your rights.

5. Sharing of Information

We do not sell your personal data.

We may share information with service providers and infrastructure providers that help us operate RoTrades, such as providers for hosting, security, analytics, authentication, and communications. We may also disclose information where required by law or where reasonably necessary to protect the rights, safety, and integrity of RoTrades, its users, or others.

6. Data Retention

We retain information for as long as reasonably necessary to:

• operate and maintain accounts;
• provide the service;
• preserve security and fraud-prevention records;
• resolve disputes;
• comply with legal obligations;
• enforce our agreements.

We may retain certain information where required for legal, security, or fraud-prevention purposes.

When information is no longer reasonably needed, we will delete it or anonymize it where practical.

7. Your Choices and Rights

You may be able to:

• unlink your Roblox or Discord account;
• request deletion of your account;
• request access to, correction of, or deletion of personal data we hold about you, subject to applicable law.

To make a privacy or account deletion request, contact us at: support@rotrades.com

8. Cookies and Similar Technologies

RoTrades may use cookies or similar technologies for:

• authentication and session management;
• security;
• remembering preferences;
• analytics and performance monitoring.

You can control cookies through your browser settings, though some parts of the service may not function properly without them.

9. Children's Privacy

RoTrades is not intended for children under the age of 13. If we become aware that we have collected personal data from a child under 13 without appropriate authorization where required, we will take steps to delete that information.

10. International Processing

Our service providers and infrastructure may process data in countries outside your own. By using the service, you understand that your information may be transferred to and processed in other jurisdictions, subject to appropriate safeguards where required.

11. Security

We take reasonable technical and organizational measures to protect personal data. For example, local account passwords are stored as hashes rather than plaintext. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated version on this page and update the "Last updated" date above. Continued use of RoTrades after changes become effective means the updated Privacy Policy will apply.

13. Contact

If you have questions about this Privacy Policy or want to make a data request, contact us at: support@rotrades.com